Return Policy

Discover an array of new arrivals that will leave you spoilt for choice. Stay ahead of the fashion curve with our latest offerings that are guaranteed to turn heads wherever you go. For the gentlemen out there, we have a wide range of options that combine lightweight fabrics with impeccable style. Our performance-oriented designs ensure maximum comfort without compromising on fashion-forward aesthetics. Whether it’s a casual outing or a formal event, our collection has got you covered from head-to-toe.

At radhecollection.com, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your order, please review our return and refund policy below.

  1. Overview
  • Our return policy lasts 15 days from the date of delivery. If 15 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
  • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required.

 

  1. Initiating a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at radheycollection0312@gmail.comwithin the return

window.

  1. Provide your order number and reason for the return.
  2. We will respond with instructions on how to return your item.

 

  1. Shipping Costs
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

 

  1. Refunds
  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [number of days, e.g., 5-10 business days].
  • Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

 

  1. Exchanges
  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at radheycollection0312@gmail.com
  1. Cancellations
  • If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request. If your order has already been shipped, please refer to our return policy.
  1. Contact Us

For any questions regarding our return and refund policy, please contact us at:

  • Email: radheycollection0312@gmail.com
  • Address: shop no.14/F, Laxmi villa bldg, Mahatma Gandhi rd., opp. Kala Hanuman Temple, Mumbai, Maharashtra 400067, India

Thank you for shopping with radhecollection.com. We appreciate your business!